Sears is a large retailer with a very broad range of products and services. To help their employee stay abreast and knowledgeable, they provide a number of online training activities and resources across multiple Learning Management Systems (LMS) and platforms. In order to transform into a multi-channel innovative retail organization, they needed to revamp their technology infrastructure.
Custom learning system integrations are expensive. Aggregating and normalizing LMS and other learning data is complicated. Bringing it all together to gain actionable insights is near impossible.